System Quality Engineer
Ubiquiti Inc - Draper, UT
May 2024 - Present
- Conduct verification tests for NPI (New Product Introduction) products before release, with a focus on out-of-box user experience
- Verify features, performance, and UX of UniFi applications and products
- Perform verification tests on products and and applications that have already been launched prior to releasing new versions to General Availability
- Build setups, plan, and run automated, semi-automated, and manual test cases
- Run existing automation tests and contribute to the development of new tests to improve efficiency
- Assist in creation of comprehensive test plans for UniFi products and applications
- Report findings with clear visualizations and accurate details
- Collaborate with development teams to identify and resolve root causes of issues discovered during testing
- Replicate user-reported issues to facilitate troubleshooting and resolution
Systems Specialist - UVU College of Engineering and Technology
Utah Valley University - Orem, UT
September 2023 - May 2024
- Ensure availability, reliability, stability, and scalability of organization infrastructure to meet business demands
- Perform transaction and security audits
- Install, configure, and maintain system hardware for academic and administrative end users
- Perform maintenance tasks such as backup and recovery, upgrades, maintenence fixes, and vendor-supplied updates
- Install, configure, create, and maintain physical and virtual servers
- Create, document, and maintain customization to assigned applications
- Assist System Administrator responsibilities and task as needed
Vulnerability Analyst
UVU Emerging Technology Policy Lab (I3SC) - Orem, UT
May 2023 - May 2024
- Assist public and private sector partner entities by:
- Performing OSINT on public-facing systems
- Conducting vulnerability scans against IT and OT systems
- Assist in developing security playbooks and SOPs
- Work with the Department of Homeland Security and the Cybersecurity and Infrastructure Security Agency to analyze and protect critical infrastructure
- Research and test software for use by the Emerging Tech Policy Lab
- Lead team projects relating to Information Security
Network Administrator
Aquaveo - Provo, UT
April 2022 - September 2023
- Develop, maintain, and improve cloud computing infrastructure
- Maintain and improve heterogenous physical infrastructure
- Develop and maintain network infrastructure and resources
- Create and maintain critical services such as public wikis, ticketing systems, and bug reporting software
- Ensure uptime of company servers
Technical Support Representative
Aquaveo - Provo, UT
February 2022 - April 2022
- Provide professional and timely technical support to Aquaveo customers via phone and email
- Test development and production versions of Aquaveo software
- Verify and report software bugs
- Ensure customer satisfaction
Education and Extracurriculars
Information Technology, B.S. - Network Administration and Security Concentration
Utah Valley University - Orem, UT
September 2020 to Present
Information Systems and Technology, A.A.S.
Utah Valley University - Orem, UT
September 2020 to May 2023
Biology, A.S.
Utah Valley University - Orem, UT
September 2020 to May 2022
UVU Cybersecurity Club - Vice President
Utah Valley University - Orem, UT
May 2023 to Present
NSA Codebreaker Challenge Participant
Remote
October 2022 to Present
Certifications and Achievements
CompTIA Security+
CompTIA
July 2023
Certificate ID: COMP*********759
Cyber 9/12 Strategy Challenge Second Place
Atlantic Council Cyber Statecraft Initiative
March 2024
Rocky Mountain Collegiate Cyber Defense Competition Finalist
RMCCDC
March 2023
Skills
- Linux (10 years)
- Python (8 years)
- Kali Linux (3 years)
- Metasploit (3 years)
- Burpsuite (3 years)
- Wireshark (3 years)
- Nmap (3 years)
- Ghidra Reverse Engineering (1 year)
- Bash Scripting (4 years)
- Active Directory Administration
- Virtualization
- Network Topology Visualization
- Docker
- Enterprise Networking
- "Jargon Translation" for those unfamiliar with industry terms