J. Cooper Hopkin

Utah, United States
jcooperhopkin@gmail.com
www.linkedin.com/in/cooperhopkin
github.com/mightyficus

System Quality Engineer

Ubiquiti Inc - Draper, UT
May 2024 - Present

  • Conduct verification tests for NPI (New Product Introduction) products before release, with a focus on out-of-box user experience
  • Verify features, performance, and UX of UniFi applications and products
  • Perform verification tests on products and and applications that have already been launched prior to releasing new versions to General Availability
  • Build setups, plan, and run automated, semi-automated, and manual test cases
  • Run existing automation tests and contribute to the development of new tests to improve efficiency
  • Assist in creation of comprehensive test plans for UniFi products and applications
  • Report findings with clear visualizations and accurate details
  • Collaborate with development teams to identify and resolve root causes of issues discovered during testing
  • Replicate user-reported issues to facilitate troubleshooting and resolution

Systems Specialist - UVU College of Engineering and Technology

Utah Valley University - Orem, UT
September 2023 - May 2024

  • Ensure availability, reliability, stability, and scalability of organization infrastructure to meet business demands
  • Perform transaction and security audits
  • Install, configure, and maintain system hardware for academic and administrative end users
  • Perform maintenance tasks such as backup and recovery, upgrades, maintenence fixes, and vendor-supplied updates
  • Install, configure, create, and maintain physical and virtual servers
  • Create, document, and maintain customization to assigned applications
  • Assist System Administrator responsibilities and task as needed

Vulnerability Analyst

UVU Emerging Technology Policy Lab (I3SC) - Orem, UT
May 2023 - May 2024

  • Assist public and private sector partner entities by:
    • Performing OSINT on public-facing systems
    • Conducting vulnerability scans against IT and OT systems
    • Assist in developing security playbooks and SOPs
  • Work with the Department of Homeland Security and the Cybersecurity and Infrastructure Security Agency to analyze and protect critical infrastructure
  • Research and test software for use by the Emerging Tech Policy Lab
  • Lead team projects relating to Information Security

Network Administrator

Aquaveo - Provo, UT
April 2022 - September 2023

  • Develop, maintain, and improve cloud computing infrastructure
  • Maintain and improve heterogenous physical infrastructure
  • Develop and maintain network infrastructure and resources
  • Create and maintain critical services such as public wikis, ticketing systems, and bug reporting software
  • Ensure uptime of company servers

Technical Support Representative

Aquaveo - Provo, UT
February 2022 - April 2022

  • Provide professional and timely technical support to Aquaveo customers via phone and email
  • Test development and production versions of Aquaveo software
  • Verify and report software bugs
  • Ensure customer satisfaction

Education and Extracurriculars


Information Technology, B.S. - Network Administration and Security Concentration

Utah Valley University - Orem, UT
September 2020 to Present

Information Systems and Technology, A.A.S.

Utah Valley University - Orem, UT
September 2020 to May 2023

Biology, A.S.

Utah Valley University - Orem, UT
September 2020 to May 2022

UVU Cybersecurity Club - Vice President

Utah Valley University - Orem, UT
May 2023 to Present

NSA Codebreaker Challenge Participant

Remote
October 2022 to Present


Certifications and Achievements


CompTIA Security+

CompTIA
July 2023
Certificate ID: COMP*********759

Cyber 9/12 Strategy Challenge Second Place

Atlantic Council Cyber Statecraft Initiative
March 2024

Rocky Mountain Collegiate Cyber Defense Competition Finalist

RMCCDC
March 2023


Skills


  • Linux (10 years)
  • Python (8 years)
  • Kali Linux (3 years)
  • Metasploit (3 years)
  • Burpsuite (3 years)
  • Wireshark (3 years)
  • Nmap (3 years)
  • Ghidra Reverse Engineering (1 year)
  • Bash Scripting (4 years)
  • Active Directory Administration
  • Virtualization
  • Network Topology Visualization
  • Docker
  • Enterprise Networking
  • "Jargon Translation" for those unfamiliar with industry terms